Service From Start To Finish
Our exceptional service includes one-on-one consultation, expert installation, flexible financing options and after-sale follow-up. Our in-home window fashion design service will finalize every detail to ensure your selections beautifully complement your home décor. You’ll get the Hunter Douglas Lifetime Guarantee and the Gallery-exclusive Right Choice Promise™ too – if after living with your new window purchases in your home, you’re not satisfied, your Gallery Dealer will replace them. The process typically takes around two weeks. First you can schedule an appointment for your free in-home consultation, to have someone come and measure your windows and discuss the best options and window treatment ideas, then we place the order and inform you when the product is recieved in order to schedule an installation appointment. It's that easy!
Hunter Douglas offers the industry's largest selection of sheers, shades, honeycombs, blinds and shutters - and you can see them all at our Hunter Douglas Gallery, with full-size displays that let you see, touch and compare products and features first-hand. By far the greatest benefit of visiting our showroom is the ability to see and test over 50 different displays of the latest window coverings available. And, with our vast array of options (corded, cordless, motorized, etc.), you can try various operation systems in the store to determine what will work best for your specific application. We also offer an extensive selection of sample books and a full line of fabrics to explore for all your drapery and upholstery needs. Once you have a better idea of what you want, one of our design consultants will come to your home, measure your windows, and give you price. Our turn around time is usually less than two weeks and most products!
Home Consultation Option
Are you on a tight schedule, only here for a limited time? Maybe it isn’t convenient for you to come into our Hunter Douglas Gallery - no problem! We can come directly to you home will a full line of samples to look at there. In some cases, you don’t even have to be there! Many clients have provided access to their homes and we have done the complete sales process remotely via email. Whatever is more convenient to you, D-Lux Window Coverings can make it happen!
Right Choices Promise
With the Hunter Douglas Right Choice Promise™ you can make your choice with confidence: Just try out your new window coverings and exchange them if you are not completely satisfied.
This program is exclusively offered at Hunter Douglas Gallery® stores like ours.
Here is how it works:
• Once the installation of your new Hunter Douglas window coverings is complete, we invite you to experience and enjoy them in your home for 21 days.
• In the unlikely event you’re not thoroughly satisfied with the way they visually enhance your home at the end of this 21-day period, contact us during the next 21 days.
• For a nominal fee (not to exceed $75 per window covering), we will make a one-time replacement of your window coverings with a Hunter Douglas product of equal or lesser value of your choice. It’s that simple.
As a Hunter Douglas Gallery dealer, we are authorized to repair any Hunter Douglas product. Some repairs can be done onsite, and we stock a limited amount of parts; however, we typically ship the products to a repair facility in Sacramento where they are properly inspected, adjusted, and repaired.